BLAKELY FASHION HELP CENTER

Orders & Shipping

• Order Tracking: Check your order status at blakelyfashion.com/track-order
• Delivery Times:
  • UK: 2-3 business days
  • International: 5-10 business days
• Shipping Issues: Report missing/damaged packages within 7 days of delivery

Returns & Exchanges

• Return Window: 28 days from delivery date
• Conditions: Items must be unworn with tags attached
• Process: Initiate returns through your account at blakelyfashion.com/returns

Payments

• Accepted Methods: Visa, Mastercard, PayPal, Klarna
• Declined Payments: Try an alternative payment method or check with your bank

Product Care

• Washing Instructions: Follow garment care labels
• Size Guides: Available on each product page
• Fabric Information: Listed in product descriptions

Account Management

• Password Reset: Use “Forgot Password” on login page
• Order History: View in your account dashboard
• Newsletter Preferences: Manage in account settings

Common Issues

• Wrong Item Received: Contact us immediately with order details
• Quality Concerns: Provide photos of any defects
• Size Exchanges: Subject to availability

Need More Help?
Visit our full FAQ at:
blakelyfashion.com/help-center