DELIVERY & RETURNS POLICY
Delivery Information
Shipping Options:
- Standard Delivery (UK): £3.99 (2-3 business days)
- Express Delivery (UK): £6.99 (1 business day)
- International Delivery: From £9.99 (5-10 business days)
- Free Shipping: On all UK orders over £50
Tracking Your Order:
- You’ll receive a tracking number via email once your order ships.
- Check real-time updates at blakelyfashion.com/track-order.
Delivery Issues?
- Missed Delivery: The courier will leave a note with redelivery options.
- Lost Package: Report within 14 days via your account.
Returns & Exchanges
Return Policy:
✅ 28-Day Returns: Unworn, tagged items in original packaging.
❌ Non-Returnable: Swimwear, lingerie, and sale items (unless faulty).
How to Return:
- Log in to your account at blakelyfashion.com/returns.
- Print the prepaid return label (UK only).
- Drop off at any Royal Mail location.
Refunds:
- Processed within 5 business days of receiving your return.
- Refunded to your original payment method.
Exchanges:
- Request a new size/color via your account.
- Subject to availability; otherwise, we’ll issue a refund.
Faulty Items?
Contact us within 48 hours with:
- Order number
- Photos of the issue